Four stages of AI maturity
AI as Tool, AI in Workflows, AI as Agent, AI as Colleague. The ROI shift happens when AI moves from following steps to deciding how to accomplish a goal.

Field Guide #05 - 28 min read
How AI agents are reshaping knowledge work
90% of AI's potential value is left untapped when organizations treat AI as a chat interface.
90%
of AI value untapped when orgs stop at chat
70%
agent success on 4-8 hour tasks
2w -> 30s
document processing with agents
4
stages of AI maturity
AI as Tool, AI in Workflows, AI as Agent, AI as Colleague. The ROI shift happens when AI moves from following steps to deciding how to accomplish a goal.
Tool use, reasoning, autonomy, memory, and judgment. An agent acts, not just answers.
MCPs connect agents to tools, CRMs, databases, and sites. Skills encode expert knowledge into reusable intelligence.
See
An infographic that summarizes the whole guide.
“
The gap between AI as a chat tool and AI as an autonomous worker is the largest untapped opportunity in enterprise technology.
The Agentic Enterprise
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