Claude for Outlook

Summarise the open thread and prepare an unsent draft for your review.

BetaIT involvement likely

What you need

Use a paid Claude plan, Outlook and an Exchange Online mailbox. Check the official Claude pricing page for current plan details.

Start at claude.com/claude-for-microsoft-365 rather than searching the store for “Claude”.
Follow the link on that page to the separate listing called Claude for Outlook.
Open Outlook, add the listing, sign in and open a harmless test message.
Ask Claude to summarise the open message and confirm the reply remains an unsent draft.

Outlook is in beta. Do not use it for final client work, counterparty sends, litigation filings or audit-critical documents without human review.
Claude never sends mail or invitations on its own. Every draft remains unsent for your review.
The add-in is Exchange Online only. It is governed by Exchange add-in policies and AppsForOfficeEnabled, not by the Office Store toggle used for Word, Excel and PowerPoint.
The Office add-ins do not inherit an organisation's custom retention setting, and their activity is absent from Enterprise audit logs, the Compliance API and data exports.

If the listing is missing, IT should deploy asset WA200010724 or use the verified Outlook manifest in the IT section.
If sign-in or Graph access fails, ask a Global Administrator to confirm the one-time Outlook consent.
If the add-in appears but its pane stays blank, ask IT to allow pivot.claude.ai.

Still blocked or need company approval?Go to the IT section in the full guide

Summarise the open thread and prepare an unsent draft for your review.

BetaIT involvement likely

Use a paid Claude plan, Outlook and an Exchange Online mailbox. Check the official Claude pricing page for current plan details.

Start at claude.com/claude-for-microsoft-365 rather than searching the store for “Claude”.
Follow the link on that page to the separate listing called Claude for Outlook.
Open Outlook, add the listing, sign in and open a harmless test message.
Ask Claude to summarise the open message and confirm the reply remains an unsent draft.

Outlook is in beta. Do not use it for final client work, counterparty sends, litigation filings or audit-critical documents without human review.
Claude never sends mail or invitations on its own. Every draft remains unsent for your review.
The add-in is Exchange Online only. It is governed by Exchange add-in policies and AppsForOfficeEnabled, not by the Office Store toggle used for Word, Excel and PowerPoint.
The Office add-ins do not inherit an organisation's custom retention setting, and their activity is absent from Enterprise audit logs, the Compliance API and data exports.

If the listing is missing, IT should deploy asset WA200010724 or use the verified Outlook manifest in the IT section.
If sign-in or Graph access fails, ask a Global Administrator to confirm the one-time Outlook consent.
If the add-in appears but its pane stays blank, ask IT to allow pivot.claude.ai.

Still blocked or need company approval?Go to the IT section in the full guide